Skip to content
Hi-Doctor

Your doctor, online.

Five minutes of questions, one licensed doctor reading your case, a reply in less than two hours. Treatment only if it is right for you — and nothing to pay if it isn't.

No video call needed · Cancel anytime · 50,000+ patients served

Less than 2 hours
Average doctor reply
5 min
To finish the questionnaire
From €15
Per month, cancel anytime

HOW IT WORKS

Four steps. No waiting room.

015 min

Questionnaire

Clear questions about your health, your history and your goal. No account needed to start.

Answers autosave — leave and come back

02under 2 h

Medical review

An EU-licensed doctor reads your case and messages you if anything is missing.

You will see the doctor's name and registration

03Same day

Prescription

If treatment is appropriate, you receive an e-prescription valid across the EU.

Not approved? Refunded in full, automatically

04Your choice

EU pharmacy

Fill it at any pharmacy in the European Union, at the price that pharmacy sets.

Hi-Doctor never sells or ships medication

Start step 01 now

Free to begin — you are only charged if a doctor approves treatment.

Why patients trust us

Real doctors, named and registered.

Every case is read by a doctor licensed in the EU, with a visible registration number. No algorithm writes your prescription, and nobody earns more by prescribing more.

  • Every prescription carries the prescribing doctor's name and EU registration number.
  • Doctors are paid for reviewing cases, not for approving them.
  • LegitScript-certified service; GDPR data residency inside the EU.
  • Independent reviews live on Trustpilot.
Licensed EU doctorsRegistered with national medical councils
Less than 2 hoursAverage doctor reply
4.8Collected independently on Trustpilot
50,000+ patients servedAcross the European Union

PATIENT STORIES

Real patient stories.

★★★★★
Excellent service, I even requested an extension and they kindly agreed and sent a new prescription with no charge at all. That was definitely a highlight, great customer service! Totally recommended.
R. V.
★★★★★
The care was fast, the doctor answered all my questions and the prescription was practical and quick for collecting the product; the treatment follow-up is also being very effective and attentive.
VanessaTranslated from Spanish
★★★★★
So far, everything has gone really smoothly. The process was easy, responses were quick and I had no problems getting my prescription. Happy with the service!
Tom
★★★★★
I was skeptical at first too and did not believe it was possible to have a real consultation with a doctor, but above all I did not think medical prescriptions would be valid here in Italy. I have to change my mind: not only do they ask questions to build the full clinical picture, they are also extremely helpful and answer questions. Thanks to the chat you can talk to a doctor at any time. I am very happy with it.
ElyTranslated from Italian
★★★★★
I was very satisfied with Hi Doctor AI. I appreciate the quick response, helpful approach, and overall very professional attitude. Everything went smoothly without unnecessary waiting, and the communication was pleasant and clear.
Anna

Read all our reviews on Trustpilot

PRICING

You only pay if treatment is approved.

€25/month for weight loss or €15/month (billed €45 every 90 days) for hair growth. €35 one-off is available for sexual health.

Weight loss

ONGOING PLAN

€25/month

Billed €25 every 28 days · cancel anytime

28-day treatment cycle

For ongoing treatment and doctor-reviewed renewals.

Doctor review in less than 2 hours on average

Start consultation

Charged only after approval

WHAT'S INCLUDED

  • First consultation included
  • Renewals reviewed by your doctor
  • Ongoing care with your doctor
  • Cancel anytime

Hair growth

ONGOING PLAN

€15/month

Billed €45 every 90 days · cancel anytime

For ongoing treatment and doctor-reviewed renewals.

Lowest monthly price we offer

Start consultation

Charged only after approval

WHAT'S INCLUDED

  • First consultation included
  • Renewals reviewed by your doctor
  • Ongoing care with your doctor
  • Cancel anytime

Sexual health

ONE-OFF

€35 one-off

One consultation, one doctor, one decision.

Nothing stored publicly, ever

Start consultation

Charged only after approval

WHAT'S INCLUDED

  • Consultation reviewed by an EU-licensed doctor
  • Electronic prescription if approved
  • Full refund if not approved

Full refund if a review is not approved

For a one-off consultation, we refund the €35 consultation fee. For a subscription review, we refund that period's fee and cancel the plan.

Read the refund terms

Note: The medication, if the doctor prescribes it, is paid separately at the pharmacy at the price it sets. Hi-Doctor does not sell medications.

FAQ

The questions that decide it.

Still unsure? Ask our patient team — a human replies the same day.

How it works

Safety and medical judgement

Privacy and data

Start in five minutes.

Answer the questionnaire. A licensed doctor reads it. You pay only if treatment is approved.

Two emails a month at most. No spam.